Returns & Exchanges
In order to qualify for a return or an exchange, orders must meet the following criteria:
- Items must be postmarked within 5 days of receipt.
- Items must be returned in their original condition (unworn, unwashed, unaltered) and must include all original packaging, price labels, etc.
- Returns and exchanges must include a copy of the order’s receipt.
The following exceptions should be noted:
- All undergarments, bathing suits and sale items are FINAL SALE
Please allow 14–21 days from the time you mail your order for your return to be processed. Eligible refunds can only be credited to the card used for your original order. You will receive an email notification once your return has been processed.
Online orders can also be returned or exchanged at our store. Please note that such returns are subject to the same guidelines listed above.
Please note that original shipping charges are non-refundable.
If you are not satisfied with your order, please email firstname.lastname@example.org & we will issue a return label.
If you would like to exchange an item, we suggest that you place a new order for the item you would like before returning your original purchase. This will ensure that your exchange item is in stock. You are then welcome to return your original order for a refund.